Warranty and Returns Policy

Returns

We take careful measures to ensure you get the right kit to suit your vehicle. Once we receive your order we will contact you to confirm your vehicle model details to ensure the kit you order will perfectly match your vehicle, so you can be assured you will have the right product to suit your vehicle.

As these kits are electrical items that are made to order they are not returnable for refund should you change your mind. If a return is requested it will be approved at our discretion and a minimum 10% restocking fee will apply. Items that have been fitted are not refundable.

Warranty

All E-Cruise kits are covered by a 3 Year, 50,000km warranty and if fitted to a new vehicle the warranty is extended up to the length of the vehicle manufacturers new car warranty(to a maximum of 5 years). Universal cable throttle kits are guaranteed for 2 years 40,000km. The warranty is limited to the replacement of faulty components only and does not include costs of delivery or freight, labour costs for removing or installing the item, nor does it include damage due to incorrect fitting or replacement of any batteries.